# Gorgias: Microsoft Graph API issue affects outlook integration

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-11-11 22:49 UTC · Resolved: 2020-11-12 17:47 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/564ydc0t2hzz](https://status.gorgias.com/incidents/564ydc0t2hzz)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2020-11-12 17:47 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/564ydc0t2hzz · Markdown: https://rewindex.com/company/gorgias/incidents/564ydc0t2hzz.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/564ydc0t2hzz · Generated 2026-10-18T10:41:30.841Z