# Gorgias: Emails coming from Outlook and Mailgun are delayed. Shopify, Recharge, and Smile data might not be up-to-date in Gorgias.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-08-02 21:22 UTC · Resolved: 2019-08-02 21:41 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/4tjv8t0m9h8p](https://status.gorgias.com/incidents/4tjv8t0m9h8p)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2019-08-02 21:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/4tjv8t0m9h8p · Markdown: https://rewindex.com/company/gorgias/incidents/4tjv8t0m9h8p.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/4tjv8t0m9h8p · Generated 2026-10-18T10:42:40.346Z