# Gorgias: Delay in processing ticket rules

> Gorgias status incident “Delay in processing ticket rules” on 2023-07-20: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/4s68wx350ct1
Last updated: 2023-07-20T15:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-20 13:45 UTC · Resolved: 2023-07-20 15:10 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/4s68wx350ct1](https://status.gorgias.com/incidents/4s68wx350ct1)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-07-20 15:10 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2023-07-20 13:45 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/4s68wx350ct1
- Citation: Gorgias, “Delay in processing ticket rules” (2023-07-20 13:45 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/4s68wx350ct1 (CC BY 4.0).
- Markdown link: `[Gorgias: Delay in processing ticket rules (2023-07-20)](https://rewindex.com/company/gorgias/incidents/4s68wx350ct1)`


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Canonical: https://rewindex.com/company/gorgias/incidents/4s68wx350ct1 · Markdown: https://rewindex.com/company/gorgias/incidents/4s68wx350ct1.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/4s68wx350ct1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:55.444Z