# Gorgias: Degraded performance in us-east4-5f09 Cluster

> Gorgias status incident “Degraded performance in us-east4-5f09 Cluster” on 2022-11-03: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb
Last updated: 2022-11-03T17:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-03 14:34 UTC · Resolved: 2022-11-03 17:09 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/3x73qn7tbczb](https://status.gorgias.com/incidents/3x73qn7tbczb)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2022-11-03 17:09 UTC: The fix has been deployed. Performance are back to nominal. During the incident, the Helpdesk was slower than usual and error rate was at 0.07%.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2022-11-03 14:34 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb
- Citation: Gorgias, “Degraded performance in us-east4-5f09 Cluster” (2022-11-03 14:34 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb (CC BY 4.0).
- Markdown link: `[Gorgias: Degraded performance in us-east4-5f09 Cluster (2022-11-03)](https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb)`


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Canonical: https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb · Markdown: https://rewindex.com/company/gorgias/incidents/3x73qn7tbczb.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/3x73qn7tbczb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:00:10.582Z