# Gorgias: Increase latency and error rate for searches

> Gorgias status incident “Increase latency and error rate for searches” on 2022-01-12: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l
Last updated: 2022-01-13T18:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-12 17:28 UTC · Resolved: 2022-01-13 18:21 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/3cxzsvvghk9l](https://status.gorgias.com/incidents/3cxzsvvghk9l)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2022-01-13 18:21 UTC: The necessary maintenance task to resolve this incident is over, everything is back to normal. If you still encounter any issues or have a question please reach out to support@gorgias.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2022-01-12 17:28 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l
- Citation: Gorgias, “Increase latency and error rate for searches” (2022-01-12 17:28 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l (CC BY 4.0).
- Markdown link: `[Gorgias: Increase latency and error rate for searches (2022-01-12)](https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l)`


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Canonical: https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l · Markdown: https://rewindex.com/company/gorgias/incidents/3cxzsvvghk9l.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/3cxzsvvghk9l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:27.151Z