# Gorgias: High latency and Helpdesk Errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-12-17 02:19 UTC · Resolved: 2024-12-18 03:46 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/2v0m65kb1cr1](https://status.gorgias.com/incidents/2v0m65kb1cr1)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2024-12-18 03:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/2v0m65kb1cr1 · Markdown: https://rewindex.com/company/gorgias/incidents/2v0m65kb1cr1.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/2v0m65kb1cr1 · Generated 2026-10-18T09:55:32.893Z