# Gorgias: Outdated search results in ticket search feature

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-22 22:36 UTC · Resolved: 2023-04-23 00:17 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/1ylm9gl44rsy](https://status.gorgias.com/incidents/1ylm9gl44rsy)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2023-04-23 00:17 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/1ylm9gl44rsy · Markdown: https://rewindex.com/company/gorgias/incidents/1ylm9gl44rsy.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/1ylm9gl44rsy · Generated 2026-10-18T09:56:57.413Z