# Gorgias: Some Instagram comments may not be imported

> Gorgias status incident “Some Instagram comments may not be imported” on 2018-12-03: impact minor (vendor’s label), 16 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9
Last updated: 2018-12-20T00:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-12-03 23:46 UTC · Resolved: 2018-12-20 00:31 UTC · Duration: 16 d
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/1tn7t29c5ms9](https://status.gorgias.com/incidents/1tn7t29c5ms9)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2018-12-20 00:31 UTC: We have deployed a workaround to handle the issue, Instagram comments should now work again for every account

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Gorgias, started 2018-12-03 23:46 UTC, resolved after 16 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9
- Citation: Gorgias, “Some Instagram comments may not be imported” (2018-12-03 23:46 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9 (CC BY 4.0).
- Markdown link: `[Gorgias: Some Instagram comments may not be imported (2018-12-03)](https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9)`


---
Canonical: https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9 · Markdown: https://rewindex.com/company/gorgias/incidents/1tn7t29c5ms9.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/1tn7t29c5ms9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:07:05.302Z