# Gorgias: [AI Agent] - Descreased AI Agent automation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-07 17:03 UTC · Resolved: 2025-04-07 21:43 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/1t9klc8x3ntp](https://status.gorgias.com/incidents/1t9klc8x3ntp)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-04-07 21:43 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/1t9klc8x3ntp · Markdown: https://rewindex.com/company/gorgias/incidents/1t9klc8x3ntp.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/1t9klc8x3ntp · Generated 2026-10-18T10:42:12.124Z