# Gorgias: Agent are not able to cancel order from gorgias

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-22 09:15 UTC · Resolved: 2025-09-22 18:45 UTC · Duration: 9.5 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/1j27njnfppnf](https://status.gorgias.com/incidents/1j27njnfppnf)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-09-22 18:45 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/1j27njnfppnf · Markdown: https://rewindex.com/company/gorgias/incidents/1j27njnfppnf.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/1j27njnfppnf · Generated 2026-10-18T10:42:22.022Z