# Gorgias: Help centers are not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-15 16:19 UTC · Resolved: 2025-10-15 16:48 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/1fc6cd8y2b5j](https://status.gorgias.com/incidents/1fc6cd8y2b5j)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-10-15 16:48 UTC: This incident has been resolved. All help center websites are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/1fc6cd8y2b5j · Markdown: https://rewindex.com/company/gorgias/incidents/1fc6cd8y2b5j.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/1fc6cd8y2b5j · Generated 2026-10-18T10:39:28.341Z