# Gorgias: Users are not able to export ticket metrics Drilldown

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-09 18:37 UTC · Resolved: 2025-09-09 19:41 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/0vbqds50hvyq](https://status.gorgias.com/incidents/0vbqds50hvyq)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2025-09-09 19:41 UTC: Fix has been deployed to all clusters. Users are able to export ticket metrics drilldowns again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/gorgias/incidents/0vbqds50hvyq · Markdown: https://rewindex.com/company/gorgias/incidents/0vbqds50hvyq.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/0vbqds50hvyq · Generated 2026-10-18T10:35:36.903Z