# Gorgias: Cannot create Facebook comment and Messenger tickets

> Gorgias status incident “Cannot create Facebook comment and Messenger tickets” on 2022-06-27: impact none (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64
Last updated: 2022-06-27T08:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-06-27 07:54 UTC · Resolved: 2022-06-27 08:54 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.gorgias.com/incidents/07nbtb4ttb64](https://status.gorgias.com/incidents/07nbtb4ttb64)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)

## Timeline of updates

- **resolved** 2022-06-27 08:54 UTC: We had an issue while working on our Facebook integration, that temporarily deactivated our subscription to Facebook Comments and Messenger Messages. While we are able to recover all the Messenger Messages missed during the incident timeframe, some of Facebook Comment received by pages for the duration of this outage will not be recovered automatically. The incident is now resolved and we are receiving Messenger Messages and Facebook Comments correctly.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Gorgias, started 2022-06-27 07:54 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64
- Citation: Gorgias, “Cannot create Facebook comment and Messenger tickets” (2022-06-27 07:54 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64 (CC BY 4.0).
- Markdown link: `[Gorgias: Cannot create Facebook comment and Messenger tickets (2022-06-27)](https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64)`


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Canonical: https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64 · Markdown: https://rewindex.com/company/gorgias/incidents/07nbtb4ttb64.md · JSON: https://rewindex.com/api/v1/companies/gorgias/incidents/07nbtb4ttb64 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:07.519Z