# Gorgias in February 2026: incidents, uptime and changes

> Gorgias in February 2026: 2 incidents on its status page (2 major or critical), 99.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2026/02
Last updated: 2026-03-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2
- Uptime (vendor-reported): 99.59% free of major/critical incidents, 99.59% free of any incident; outage time 2 h 42 min, incident time 2 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2026](https://rewindex.com/company/gorgias/2026/01.md) · Next: [March 2026](https://rewindex.com/company/gorgias/2026/03.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Ticket views not up-to-date](https://rewindex.com/company/gorgias/incidents/0nwgfdq40wd9.md) | major | 2026-02-03 07:39 UTC | 2026-02-03 09:09 UTC | 1.5 h | resolved |
| [AI Agent – Knowledge Base Degradation](https://rewindex.com/company/gorgias/incidents/08tjdlqpr7mf.md) | major | 2026-02-28 16:47 UTC | 2026-02-28 17:59 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Ticket views not up-to-date](https://rewindex.com/company/gorgias/incidents/0nwgfdq40wd9.md) | major | 2026-02-03 07:39 UTC | 2026-02-03 09:09 UTC | 1.5 h | resolved |
| [AI Agent – Knowledge Base Degradation](https://rewindex.com/company/gorgias/incidents/08tjdlqpr7mf.md) | major | 2026-02-28 16:47 UTC | 2026-02-28 17:59 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance – Analytics](https://rewindex.com/company/gorgias/incidents/gpbhdj57mfzf.md) | maintenance | 2026-02-09 09:01 UTC | 2026-02-09 09:44 UTC | 43 min | resolved |

## Cite this

Gorgias posted 2 status incidents in February 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2026/02
- Citation: Gorgias, “Gorgias in February 2026” (2026-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2026/02 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in February 2026 (2026-02-01)](https://rewindex.com/company/gorgias/2026/02)`


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Canonical: https://rewindex.com/company/gorgias/2026/02 · Markdown: https://rewindex.com/company/gorgias/2026/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:02.918Z