# Gorgias in May 2024: incidents, uptime and changes

> Gorgias in May 2024: 4 incidents on its status page (2 major or critical), 77.41% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 1
- Uptime (vendor-reported): 77.41% free of major/critical incidents, 77.32% free of any incident; outage time 7.0 days, incident time 7.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/gorgias/2024/04.md) · Next: [June 2024](https://rewindex.com/company/gorgias/2024/06.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Messenger API for Instagram is down](https://rewindex.com/company/gorgias/incidents/lpv02r2qk226.md) | major | 2024-05-23 18:46 UTC | 2024-06-10 11:39 UTC | 18 d | resolved |
| [Mailgun integration is down](https://rewindex.com/company/gorgias/incidents/nm8j3q4hl4sn.md) | major | 2024-05-27 13:43 UTC | 2024-05-28 07:38 UTC | 18 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Missing statistics data](https://rewindex.com/company/gorgias/incidents/d0rbw2z0qdr4.md) | minor | 2024-05-16 11:00 UTC | 2024-05-16 11:43 UTC | 43 min | resolved |
| [Unreliable rules execution for email tickets on eu-west1-c511 and us-east4-65cd](https://rewindex.com/company/gorgias/incidents/9l6n5290mxg3.md) | none | 2024-05-17 10:54 UTC | 2024-05-17 10:54 UTC | 0 min | resolved |
| [Messenger API for Instagram is down](https://rewindex.com/company/gorgias/incidents/lpv02r2qk226.md) | major | 2024-05-23 18:46 UTC | 2024-06-10 11:39 UTC | 18 d | resolved |
| [Mailgun integration is down](https://rewindex.com/company/gorgias/incidents/nm8j3q4hl4sn.md) | major | 2024-05-27 13:43 UTC | 2024-05-28 07:38 UTC | 18 h | resolved |

## Cite this

Gorgias posted 4 status incidents in May 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2024/05
- Citation: Gorgias, “Gorgias in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2024/05 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in May 2024 (2024-05-01)](https://rewindex.com/company/gorgias/2024/05)`


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Canonical: https://rewindex.com/company/gorgias/2024/05 · Markdown: https://rewindex.com/company/gorgias/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:52.642Z