# Gorgias in November 2023: incidents, uptime and changes

> Gorgias in November 2023: 3 incidents on its status page (2 major or critical), 97.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 3
- By vendor impact label: major 2, minor 1
- Uptime (vendor-reported): 97.59% free of major/critical incidents, 97.47% free of any incident; outage time 17 h 18 min, incident time 18 h 11 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/gorgias/2023/10.md) · Next: [January 2024](https://rewindex.com/company/gorgias/2024/01.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Permission denied errors when trying to send Facebook direct messages](https://rewindex.com/company/gorgias/incidents/prdwm2rdsncf.md) | major | 2023-11-15 21:32 UTC | 2023-11-16 11:33 UTC | 14 h | resolved |
| [Delay in the import or missing Gmail messages](https://rewindex.com/company/gorgias/incidents/pcdlwwqwd7m5.md) | major | 2023-11-21 17:26 UTC | 2023-11-21 20:43 UTC | 3.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Permission denied errors when trying to send Facebook direct messages](https://rewindex.com/company/gorgias/incidents/prdwm2rdsncf.md) | major | 2023-11-15 21:32 UTC | 2023-11-16 11:33 UTC | 14 h | resolved |
| [Delay in the import or missing Gmail messages](https://rewindex.com/company/gorgias/incidents/pcdlwwqwd7m5.md) | major | 2023-11-21 17:26 UTC | 2023-11-21 20:43 UTC | 3.3 h | resolved |
| [Some contact form submissions are failing](https://rewindex.com/company/gorgias/incidents/zsy4p10f48gw.md) | minor | 2023-11-29 15:53 UTC | 2023-11-29 16:46 UTC | 53 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance - US](https://rewindex.com/company/gorgias/incidents/v5ptdp50b1bk.md) | maintenance | 2023-11-08 08:00 UTC | 2023-11-08 08:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Database Maintenance - AUS](https://rewindex.com/company/gorgias/incidents/40j10k56nv9v.md) | maintenance | 2023-11-08 14:00 UTC | 2023-11-08 14:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Database Maintenance -EU](https://rewindex.com/company/gorgias/incidents/zhymh2ncnwmf.md) | maintenance | 2023-11-09 01:30 UTC | 2023-11-09 02:00 UTC | 30 min | resolved |

## Cite this

Gorgias posted 3 status incidents in November 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2023/11
- Citation: Gorgias, “Gorgias in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2023/11 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in November 2023 (2023-11-01)](https://rewindex.com/company/gorgias/2023/11)`


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Canonical: https://rewindex.com/company/gorgias/2023/11 · Markdown: https://rewindex.com/company/gorgias/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:15.374Z