# Gorgias in July 2023: incidents, uptime and changes

> Gorgias in July 2023: 5 incidents on its status page (1 major or critical), 99.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 99.77% free of major/critical incidents, 68.82% free of any incident; outage time 1 h 42 min, incident time 9.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/gorgias/2023/06.md) · Next: [August 2023](https://rewindex.com/company/gorgias/2023/08.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Disruptions in sending and receiving WhatsApp messages](https://rewindex.com/company/gorgias/incidents/355whzjty13w.md) | major | 2023-07-19 20:56 UTC | 2023-07-19 22:38 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers may not be able to start new Email Domain verifications, because of an issue with our provider](https://rewindex.com/company/gorgias/incidents/xkjpc45h68pj.md) | minor | 2023-07-04 17:14 UTC | 2023-07-06 17:36 UTC | 2 d | resolved |
| [Disruptions in sending and receiving WhatsApp messages](https://rewindex.com/company/gorgias/incidents/355whzjty13w.md) | major | 2023-07-19 20:56 UTC | 2023-07-19 22:38 UTC | 1.7 h | resolved |
| [Outdated search results in ticket search and views filters](https://rewindex.com/company/gorgias/incidents/ym3hwlmhrdb0.md) | minor | 2023-07-20 08:25 UTC | 2023-07-21 18:55 UTC | 35 h | resolved |
| [Delay in processing ticket rules](https://rewindex.com/company/gorgias/incidents/4s68wx350ct1.md) | minor | 2023-07-20 13:45 UTC | 2023-07-20 15:10 UTC | 1.4 h | resolved |
| [View counts, agent status and general notification issues](https://rewindex.com/company/gorgias/incidents/dk277m6gpfvg.md) | minor | 2023-07-20 22:17 UTC | 2023-08-04 21:06 UTC | 15 d | resolved |

## Cite this

Gorgias posted 5 status incidents in July 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2023/07
- Citation: Gorgias, “Gorgias in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2023/07 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in July 2023 (2023-07-01)](https://rewindex.com/company/gorgias/2023/07)`


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Canonical: https://rewindex.com/company/gorgias/2023/07 · Markdown: https://rewindex.com/company/gorgias/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:12.312Z