# Gorgias in March 2022: incidents, uptime and changes

> Gorgias in March 2022: 4 incidents on its status page (1 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2022/03
Last updated: 2022-04-01T04:53:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 72.03% free of any incident; outage time 2 h 16 min, incident time 8.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2022](https://rewindex.com/company/gorgias/2022/02.md) · Next: [April 2022](https://rewindex.com/company/gorgias/2022/04.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We are currently experiencing issues sending/receiving Instagram DMs](https://rewindex.com/company/gorgias/incidents/jdzb8vsv59hr.md) | major | 2022-03-31 21:44 UTC | 2022-04-01 04:53 UTC | 7.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Listing users result in an error sometimes](https://rewindex.com/company/gorgias/incidents/dtcdc8dfycn6.md) | minor | 2022-03-07 23:35 UTC | 2022-03-08 21:56 UTC | 22 h | resolved |
| [Phone number creation is temporarily restricted](https://rewindex.com/company/gorgias/incidents/f5p4vkvvvbbj.md) | minor | 2022-03-15 21:01 UTC | 2022-03-30 16:47 UTC | 15 d | resolved |
| [Increased latency and error rate](https://rewindex.com/company/gorgias/incidents/wldwdfw53cr2.md) | minor | 2022-03-23 18:06 UTC | 2022-03-24 09:34 UTC | 15 h | resolved |
| [We are currently experiencing issues sending/receiving Instagram DMs](https://rewindex.com/company/gorgias/incidents/jdzb8vsv59hr.md) | major | 2022-03-31 21:44 UTC | 2022-04-01 04:53 UTC | 7.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] 2h scheduled platform maintenance on Sunday March 6 8AM PST](https://rewindex.com/company/gorgias/incidents/pbt3qp3mb1ps.md) | maintenance | 2022-03-06 16:00 UTC | 2022-03-06 18:00 UTC | 2.0 h | resolved |

## Cite this

Gorgias posted 4 status incidents in March 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2022/03
- Citation: Gorgias, “Gorgias in March 2022” (2022-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2022/03 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in March 2022 (2022-03-01)](https://rewindex.com/company/gorgias/2022/03)`


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Canonical: https://rewindex.com/company/gorgias/2022/03 · Markdown: https://rewindex.com/company/gorgias/2022/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:17.996Z