# Gorgias in March 2021: incidents, uptime and changes

> Gorgias in March 2021: 3 incidents on its status page (3 major or critical), 97.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 2
- By vendor impact label: critical 2, major 1
- Uptime (vendor-reported): 97.70% free of major/critical incidents, 97.70% free of any incident; outage time 17 h 5 min, incident time 17 h 5 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/gorgias/2021/02.md) · Next: [April 2021](https://rewindex.com/company/gorgias/2021/04.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Chat widget is not appearing](https://rewindex.com/company/gorgias/incidents/857wvdn7j0b7.md) | critical | 2021-03-09 17:47 UTC | 2021-03-09 20:14 UTC | 2.5 h | resolved |
| [Instagram is experiencing issues, impacting the reception of new comments in Gorgias](https://rewindex.com/company/gorgias/incidents/yh4wly26nwch.md) | critical | 2021-03-19 18:24 UTC | 2021-03-19 19:03 UTC | 39 min | resolved |
| [Outlook outage](https://rewindex.com/company/gorgias/incidents/67v7jptvb5c7.md) | major | 2021-03-15 19:49 UTC | 2021-03-16 09:48 UTC | 14 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Chat widget is not appearing](https://rewindex.com/company/gorgias/incidents/857wvdn7j0b7.md) | critical | 2021-03-09 17:47 UTC | 2021-03-09 20:14 UTC | 2.5 h | resolved |
| [Outlook outage](https://rewindex.com/company/gorgias/incidents/67v7jptvb5c7.md) | major | 2021-03-15 19:49 UTC | 2021-03-16 09:48 UTC | 14 h | resolved |
| [Instagram is experiencing issues, impacting the reception of new comments in Gorgias](https://rewindex.com/company/gorgias/incidents/yh4wly26nwch.md) | critical | 2021-03-19 18:24 UTC | 2021-03-19 19:03 UTC | 39 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database server upgrade](https://rewindex.com/company/gorgias/incidents/yvf7wnmyf1gc.md) | maintenance | 2021-03-04 08:16 UTC | 2021-03-04 08:25 UTC | 9 min | resolved |
| [\[Scheduled\] Database server upgrade](https://rewindex.com/company/gorgias/incidents/79q5lhpxwgnl.md) | maintenance | 2021-03-14 08:00 UTC | 2021-03-14 08:10 UTC | 10 min | resolved |

## Cite this

Gorgias posted 3 status incidents in March 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2021/03
- Citation: Gorgias, “Gorgias in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2021/03 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in March 2021 (2021-03-01)](https://rewindex.com/company/gorgias/2021/03)`


---
Canonical: https://rewindex.com/company/gorgias/2021/03 · Markdown: https://rewindex.com/company/gorgias/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:53.172Z