# Gorgias in January 2020: incidents, uptime and changes

> Gorgias in January 2020: 1 incident on its status page (1 major or critical), 99.52% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2020/01
Last updated: 2020-02-01T00:00:00Z

- Incidents posted: 1 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1
- Uptime (vendor-reported): 99.52% free of major/critical incidents, 99.52% free of any incident; outage time 3 h 31 min, incident time 3 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2019](https://rewindex.com/company/gorgias/2019/12.md) · Next: [February 2020](https://rewindex.com/company/gorgias/2020/02.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Not receiving updates for Facebook integrations](https://rewindex.com/company/gorgias/incidents/kczpwqsq843n.md) | major | 2020-01-08 22:04 UTC | 2020-01-09 01:35 UTC | 3.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Not receiving updates for Facebook integrations](https://rewindex.com/company/gorgias/incidents/kczpwqsq843n.md) | major | 2020-01-08 22:04 UTC | 2020-01-09 01:35 UTC | 3.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Emergency maintenance schedule required (partial)](https://rewindex.com/company/gorgias/incidents/gssdmc0vqvpf.md) | maintenance | 2020-01-24 00:00 UTC | 2020-01-24 00:06 UTC | 6 min | resolved |
| [\[Scheduled\] Maintenance operation required](https://rewindex.com/company/gorgias/incidents/3n31fp4mdnpp.md) | maintenance | 2020-01-30 00:00 UTC | 2020-01-30 00:05 UTC | 5 min | resolved |

## Cite this

Gorgias posted 1 status incident in January 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2020/01
- Citation: Gorgias, “Gorgias in January 2020” (2020-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2020/01 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in January 2020 (2020-01-01)](https://rewindex.com/company/gorgias/2020/01)`


---
Canonical: https://rewindex.com/company/gorgias/2020/01 · Markdown: https://rewindex.com/company/gorgias/2020/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:02.815Z