# Gorgias in September 2019: incidents, uptime and changes

> Gorgias in September 2019: 3 incidents on its status page (3 major or critical), 80.95% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2019/09
Last updated: 2019-10-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3
- Uptime (vendor-reported): 80.95% free of major/critical incidents, 80.95% free of any incident; outage time 5.7 days, incident time 5.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2019](https://rewindex.com/company/gorgias/2019/08.md) · Next: [October 2019](https://rewindex.com/company/gorgias/2019/10.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Main database was briefly down](https://rewindex.com/company/gorgias/incidents/x0tx8rlmcr56.md) | major | 2019-09-04 19:43 UTC | 2019-09-04 20:15 UTC | 32 min | resolved |
| [Facebook comments on some posts are not imported](https://rewindex.com/company/gorgias/incidents/p4j77fmh90gh.md) | major | 2019-09-05 01:40 UTC | 2019-09-10 17:00 UTC | 6 d | resolved |
| [Messages are currently being delayed. We've identified the problem and are fixing it now.](https://rewindex.com/company/gorgias/incidents/t3dmfcrpyns1.md) | major | 2019-09-23 02:05 UTC | 2019-09-23 03:21 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Main database was briefly down](https://rewindex.com/company/gorgias/incidents/x0tx8rlmcr56.md) | major | 2019-09-04 19:43 UTC | 2019-09-04 20:15 UTC | 32 min | resolved |
| [Facebook comments on some posts are not imported](https://rewindex.com/company/gorgias/incidents/p4j77fmh90gh.md) | major | 2019-09-05 01:40 UTC | 2019-09-10 17:00 UTC | 6 d | resolved |
| [Messages are currently being delayed. We've identified the problem and are fixing it now.](https://rewindex.com/company/gorgias/incidents/t3dmfcrpyns1.md) | major | 2019-09-23 02:05 UTC | 2019-09-23 03:21 UTC | 1.3 h | resolved |

## Cite this

Gorgias posted 3 status incidents in September 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2019/09
- Citation: Gorgias, “Gorgias in September 2019” (2019-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2019/09 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in September 2019 (2019-09-01)](https://rewindex.com/company/gorgias/2019/09)`


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Canonical: https://rewindex.com/company/gorgias/2019/09 · Markdown: https://rewindex.com/company/gorgias/2019/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:41.119Z