# Gorgias in April 2019: incidents, uptime and changes

> Gorgias in April 2019: 2 incidents on its status page (2 major or critical), 97.24% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2019/04
Last updated: 2019-05-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1
- Uptime (vendor-reported): 97.24% free of major/critical incidents, 97.24% free of any incident; outage time 19 h 51 min, incident time 19 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2019](https://rewindex.com/company/gorgias/2019/03.md) · Next: [May 2019](https://rewindex.com/company/gorgias/2019/05.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Helpdesk is down.](https://rewindex.com/company/gorgias/incidents/jwj63gmg6cd0.md) | critical | 2019-04-19 04:31 UTC | 2019-04-19 17:00 UTC | 12 h | resolved |
| [Can't reply to Facebook comments tickets](https://rewindex.com/company/gorgias/incidents/jpbt4t4jhrp4.md) | major | 2019-04-10 16:02 UTC | 2019-04-10 23:24 UTC | 7.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Can't reply to Facebook comments tickets](https://rewindex.com/company/gorgias/incidents/jpbt4t4jhrp4.md) | major | 2019-04-10 16:02 UTC | 2019-04-10 23:24 UTC | 7.4 h | resolved |
| [Helpdesk is down.](https://rewindex.com/company/gorgias/incidents/jwj63gmg6cd0.md) | critical | 2019-04-19 04:31 UTC | 2019-04-19 17:00 UTC | 12 h | resolved |

## Cite this

Gorgias posted 2 status incidents in April 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2019/04
- Citation: Gorgias, “Gorgias in April 2019” (2019-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2019/04 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in April 2019 (2019-04-01)](https://rewindex.com/company/gorgias/2019/04)`


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Canonical: https://rewindex.com/company/gorgias/2019/04 · Markdown: https://rewindex.com/company/gorgias/2019/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:04.013Z