# Gorgias in November 2018: incidents, uptime and changes

> Gorgias in November 2018: 2 incidents on its status page (1 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2018/11
Last updated: 2018-12-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 96.67% free of any incident; outage time 53 min, incident time 23 h 58 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2018](https://rewindex.com/company/gorgias/2018/09.md) · Next: [December 2018](https://rewindex.com/company/gorgias/2018/12.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performance for Facebook, Messenger & Instagram](https://rewindex.com/company/gorgias/incidents/03txjz5gy0nr.md) | major | 2018-11-12 18:32 UTC | 2018-11-12 19:25 UTC | 53 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded performance for Facebook, Messenger & Instagram](https://rewindex.com/company/gorgias/incidents/03txjz5gy0nr.md) | major | 2018-11-12 18:32 UTC | 2018-11-12 19:25 UTC | 53 min | resolved |
| [Degraded performance of Ticket views and Search](https://rewindex.com/company/gorgias/incidents/n4j3fgjxfv2t.md) | minor | 2018-11-29 17:35 UTC | 2018-11-30 16:40 UTC | 23 h | resolved |

## Cite this

Gorgias posted 2 status incidents in November 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2018/11
- Citation: Gorgias, “Gorgias in November 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2018/11 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in November 2018 (2018-11-01)](https://rewindex.com/company/gorgias/2018/11)`


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Canonical: https://rewindex.com/company/gorgias/2018/11 · Markdown: https://rewindex.com/company/gorgias/2018/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:46.524Z