# Gorgias in July 2018: incidents, uptime and changes

> Gorgias in July 2018: 4 incidents on its status page (3 major or critical), 98.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2018/07
Last updated: 2018-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 1
- Uptime (vendor-reported): 98.67% free of major/critical incidents, 79.03% free of any incident; outage time 9 h 50 min, incident time 6.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2018](https://rewindex.com/company/gorgias/2018/05.md) · Next: [August 2018](https://rewindex.com/company/gorgias/2018/08.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Incoming messages not arriving](https://rewindex.com/company/gorgias/incidents/dzb0x9x7hxhk.md) | critical | 2018-07-13 19:07 UTC | 2018-07-14 00:21 UTC | 5.2 h | resolved |
| [Google Cloud is having connectivity issues](https://rewindex.com/company/gorgias/incidents/f8g95rz54nrv.md) | critical | 2018-07-17 19:28 UTC | 2018-07-17 19:56 UTC | 28 min | resolved |
| [Some emails are not being sent](https://rewindex.com/company/gorgias/incidents/k34vpz8cnwq4.md) | major | 2018-07-13 11:53 UTC | 2018-07-13 16:01 UTC | 4.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some emails are not being sent](https://rewindex.com/company/gorgias/incidents/k34vpz8cnwq4.md) | major | 2018-07-13 11:53 UTC | 2018-07-13 16:01 UTC | 4.1 h | resolved |
| [Incoming messages not arriving](https://rewindex.com/company/gorgias/incidents/dzb0x9x7hxhk.md) | critical | 2018-07-13 19:07 UTC | 2018-07-14 00:21 UTC | 5.2 h | resolved |
| [Google Cloud is having connectivity issues](https://rewindex.com/company/gorgias/incidents/f8g95rz54nrv.md) | critical | 2018-07-17 19:28 UTC | 2018-07-17 19:56 UTC | 28 min | resolved |
| [Cannot connect Instagram pages for new accounts](https://rewindex.com/company/gorgias/incidents/pq5wzyy595dr.md) | minor | 2018-07-24 21:20 UTC | 2018-07-30 23:29 UTC | 6 d | resolved |

## Cite this

Gorgias posted 4 status incidents in July 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2018/07
- Citation: Gorgias, “Gorgias in July 2018” (2018-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2018/07 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in July 2018 (2018-07-01)](https://rewindex.com/company/gorgias/2018/07)`


---
Canonical: https://rewindex.com/company/gorgias/2018/07 · Markdown: https://rewindex.com/company/gorgias/2018/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:15.310Z