# Google Workspace: **Summary:**

> Google Workspace status incident “**Summary:** Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. **Description:** Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1

Canonical: https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f
Last updated: 2026-09-11T20:45:19Z

Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
**Description:**
Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change.
We thank you for your patience while we worked on resolving the issue.
**Symptoms:**
Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-11 13:00 UTC · Resolved: 2026-09-11 20:22 UTC · Duration: 7.4 h
- Updates: 1 · Affected components: Gemini
- [Vendor status page: https://www.google.com/appsstatus/dashboard/incidents/fJ4691Pe2g9KsTbP8g5F](https://www.google.com/appsstatus/dashboard/incidents/fJ4691Pe2g9KsTbP8g5F)
- [Company: Google Workspace](https://rewindex.com/company/google-workspace.md)

## Timeline of updates

- **resolved** 2026-09-11 20:45 UTC: Summary: Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. Description: Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App. From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change. We thank you for your patience while we worked on resolving the issue. Symptoms: Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.

## Cite this

Status incident (vendor impact label: none) posted by Google Workspace, started 2026-09-11 13:00 UTC, resolved after 7.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f
- Citation: Google Workspace, “**Summary:**
Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
**Description:**
Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change.
We thank you for your patience while we worked on resolving the issue.
**Symptoms:**
Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App.” (2026-09-11 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f (CC BY 4.0).
- Markdown link: `[Google Workspace: **Summary:**
Mitigated intermittent elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
**Description:**
Between 6:00 PDT and 13:22 PDT on 11 September 2026, a subset of Gemini users may have experienced elevated error rates with Gemini 3.1 Pro models on Gemini Web and Gemini App.
From preliminary analysis, the issue was triggered by a recent rollout. Our engineers identified the cause and mitigated it with a code change.
We thank you for your patience while we worked on resolving the issue.
**Symptoms:**
Customers may have encountered intermittent errors when using Gemini 3.1 Pro models on Gemini Web and Gemini App. (2026-09-11)](https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f)`


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Canonical: https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f · Markdown: https://rewindex.com/company/google-workspace/incidents/fj4691pe2g9kstbp8g5f.md · JSON: https://rewindex.com/api/v1/companies/google-workspace/incidents/fj4691pe2g9kstbp8g5f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:04:45.694Z