# Google Workspace: **Summary** > Google Workspace status incident “**Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 Canonical: https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3 Last updated: 2026-05-08T18:58:09Z Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time. - Impact (vendor’s label): none - Status: resolved - Started: 2026-05-04 16:40 UTC · Resolved: 2026-05-08 18:53 UTC · Duration: 4 d - Updates: 10 · Affected components: Gemini - [Vendor status page: https://www.google.com/appsstatus/dashboard/incidents/1hr418kjGyBZ9ugXy3W3](https://www.google.com/appsstatus/dashboard/incidents/1hr418kjGyBZ9ugXy3W3) - [Company: Google Workspace](https://rewindex.com/company/google-workspace.md) ## Timeline of updates - **service information** 2026-05-05 23:35 UTC: Summary Investigating elevated error rates with Gemini conversations. Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. Symptoms Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-06 03:22 UTC: Summary Investigating elevated error rates with Gemini conversations. Description Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2026-05-06 09:00 PDT. Symptoms Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-06 19:11 UTC: Summary Gemini conversations are experiencing elevated error rates. Description Our engineering team has determined that further investigation is required to mitigate the issue. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2026-05-07 17:00 PDT. Symptoms Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-07 23:52 UTC: Summary Gemini conversations are experiencing elevated error rates. Description Our engineering team has determined that further investigation is required to mitigate the issue. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2026-05-07 20:30 PDT. Symptoms Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-08 01:00 UTC: Summary Gemini conversations may have experienced elevated error rates. Description The issue with Gemini has been resolved for all affected users as of Thursday, 2026-05-07 17:00 PDT. The issue was triggered due to a combination of insufficient database resources, and application issues. The database capacity issues were resolved, and further code changes are being made to mitigate the application issues. We thank you for your patience while we worked on resolving the issue. Symptoms Affected customers may have experienced the "Something went wrong(13)" error message in their Gemini conversations. - **service information** 2026-05-08 05:16 UTC: Summary Gemini conversations are experiencing elevated error rates. Description Our engineering team has determined that further investigation is required to mitigate the issue. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2026-05-08 01:00 PDT. Symptoms Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-08 07:29 UTC: Summary Gemini conversations may experience elevated error rates. Description Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact. We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively. We will provide more information by Friday, 2026-05-08 04:00 PDT. Symptoms Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-08 10:23 UTC: Summary Gemini conversations may experience elevated error rates. Description Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact. We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively. We will provide more information by Friday, 2026-05-08 09:00 PDT. Symptoms Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **service information** 2026-05-08 15:53 UTC: Summary Gemini conversations may experience elevated error rates. Description Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact. We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively. We will provide more information by Friday, 2026-05-08 12:00 PDT. Symptoms Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. - **resolved** 2026-05-08 18:58 UTC: Summary Gemini conversations may have experienced elevated error rates. Description The issue with Gemini has been resolved for all affected users as of Friday, 2026-05-08 11:53 PDT. The issue was triggered due to a combination of insufficient database resources, and application bugs. The database capacity issues were resolved, and further code changes are being made to mitigate the application issue. We thank you for your patience while we worked on resolving the issue. Symptoms Affected customers may have experienced "Something went wrong(13)" error message in their Gemini conversations. Workaround None at this time. ## Cite this Status incident (vendor impact label: none) posted by Google Workspace, started 2026-05-04 16:40 UTC, resolved after 4 d, 10 update(s). - Canonical URL: https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3 - Citation: Google Workspace, “**Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time.” (2026-05-04 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3 (CC BY 4.0). - Markdown link: `[Google Workspace: **Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. **Symptoms** Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. **Workaround** None at this time. (2026-05-04)](https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3)` --- Canonical: https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3 · Markdown: https://rewindex.com/company/google-workspace/incidents/1hr418kjgybz9ugxy3w3.md · JSON: https://rewindex.com/api/v1/companies/google-workspace/incidents/1hr418kjgybz9ugxy3w3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:07.454Z