# Gong: Call processing delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-21 21:03 UTC · Resolved: 2026-07-21 22:14 UTC · Duration: 1.2 h
- Updates: 3 · Affected components: Data Capture
- [Vendor status page: https://status.gong.io/incidents/01KY37TPSSQZAKHN4CKC7E5XQV](https://status.gong.io/incidents/01KY37TPSSQZAKHN4CKC7E5XQV)
- [Company: Gong](https://rewindex.com/company/gong.md)

## Timeline of updates

- **identified** 2026-07-21 21:03 UTC: We have identified the issue affecting call processing. Users in the US may experience delays in call processing. Fix have been deployed. Next update in 30 minutes.
- **monitoring** 2026-07-21 21:37 UTC: We have implemented a fix and are currently monitoring system performance.
- **resolved** 2026-07-21 22:14 UTC: The issue has been resolved.


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Canonical: https://rewindex.com/company/gong/incidents/01KY37TPSSQZAKHN4CKC7E5XQV · Markdown: https://rewindex.com/company/gong/incidents/01KY37TPSSQZAKHN4CKC7E5XQV.md · JSON: https://rewindex.com/api/v1/companies/gong/incidents/01KY37TPSSQZAKHN4CKC7E5XQV · Generated 2026-10-18T10:45:36.059Z