# GitLab: Investigating delayed CI job pickup

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-02 11:54 UTC · Resolved: 2026-09-02 12:43 UTC · Duration: 49 min
- Updates: 2 · Affected components: CI/CD
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a980e679dcc14478b612ca8](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a980e679dcc14478b612ca8)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Summary

GitLab reported a major GitLab.com CI/CD degradation affecting instance runners from 2026-09-02 11:54 UTC to 2026-09-02 12:43 UTC (49 min), delaying job pickup, pipelines and deployments. A manually initiated pg\_repack maintenance operation caused CI database contention affecting runner communication; GitLab terminated the operation, runner metrics recovered, and the incident was resolved. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-02 11:54 UTC: We are investigating an incident affecting GitLab.com CI/CD jobs using instance runners. Some jobs may remain pending longer than expected or may not be picked up by a runner, which can delay pipelines and deployments. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22845
- **resolved** 2026-09-02 12:43 UTC: The incident affecting GitLab.com CI/CD jobs using instance runners is now resolved. Some jobs were delayed or remained pending while a manually initiated pg\_repack database maintenance operation caused contention on the CI database, affecting runner communication and job pickup. The maintenance operation was terminated and runner metrics recovered. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22845

## Rewindex changes for this incident

- 2026-09-02 11:54 UTC: [Major incident: Investigating delayed CI job pickup](https://rewindex.com/change/i13eb84388f5ac6.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a980e679dcc14478b612ca8 · Markdown: https://rewindex.com/company/gitlab/incidents/6a980e679dcc14478b612ca8.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a980e679dcc14478b612ca8 · Generated 2026-10-18T12:19:40.545Z