# GitLab: HTTP 500 errors affecting GitLab.com

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-27 11:46 UTC · Resolved: 2026-08-27 15:34 UTC · Duration: 3.8 h
- Updates: 3 · Affected components: CI/CD, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a90239f495e3647627df08d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a90239f495e3647627df08d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-08-27 11:46 UTC: There are elevated HTTP 500 errors affecting users accessing their Pipelines. Our engineers are actively investigating the issue and working to restore normal service.
- **monitoring** 2026-08-27 11:53 UTC: The issue has been identified and resolved. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22807
- **resolved** 2026-08-27 15:34 UTC: Performance remains stable and prevention steps are being implemented. Find more information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22807

## Rewindex changes for this incident

- 2026-08-27 11:46 UTC: [Critical incident: HTTP 500 errors affecting GitLab.com](https://rewindex.com/change/i6f384e34c2502c.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a90239f495e3647627df08d · Markdown: https://rewindex.com/company/gitlab/incidents/6a90239f495e3647627df08d.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a90239f495e3647627df08d · Generated 2026-10-18T11:26:08.148Z