# GitLab: 500 errors, CI checkout failures and slow page loads

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-30 16:08 UTC · Resolved: 2026-06-30 19:46 UTC · Duration: 3.6 h
- Updates: 6 · Affected components: Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a43e9e67cb0d851499f5f30](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a43e9e67cb0d851499f5f30)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-06-30 16:08 UTC: We are investigating the cause, but the symptoms are: 500 errors, CI jobs can't check out repos, slow merge request page loading, slow page loading
- **investigating** 2026-06-30 16:44 UTC: We are continuing to investigate and look into the increased errors on GitLab.com
- **identified** 2026-06-30 16:52 UTC: We have identified the cause of the increased error rate and are taking corrective action and monitoring the incident.
- **identified** 2026-06-30 17:39 UTC: We are continuing to investigate and work to resolve the degraded performance on GitLab.com
- **monitoring** 2026-06-30 18:26 UTC: We have identified the issue and taken action to correct the matter and are monitoring GitLab.com. We will provide further updates as information is available or when the issue is confirmed resolved.
- **resolved** 2026-06-30 19:46 UTC: This issue is resolved and performance on GitLab.com has returned to normal.


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Canonical: https://rewindex.com/company/gitlab/incidents/6a43e9e67cb0d851499f5f30 · Markdown: https://rewindex.com/company/gitlab/incidents/6a43e9e67cb0d851499f5f30.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a43e9e67cb0d851499f5f30 · Generated 2026-10-18T10:28:40.708Z