# GitLab: Delays in CI job processing by runners

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-26 16:16 UTC · Resolved: 2026-05-26 17:21 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: CI/CD - Hosted runners on Linux
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15c772eac9dc05ffa1f2bb](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15c772eac9dc05ffa1f2bb)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2026-05-26 16:16 UTC: Some users may see jobs pending while waiting for runners. The team is currently working on the fix. We will update in 30 minutes. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22212
- **monitoring** 2026-05-26 16:43 UTC: The fix has been deployed. Shared runners should be picking up jobs normally. We will continue to monitor the situation. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22212
- **resolved** 2026-05-26 17:21 UTC: The fix has been deployed, and hared runners are picking up jobs normally. We will now mark this incident as resolved. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22212

## Rewindex changes for this incident

- 2026-05-26 16:16 UTC: [Major incident: Delays in CI job processing by runners](https://rewindex.com/change/i75e9f1bc6d4d59.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a15c772eac9dc05ffa1f2bb · Markdown: https://rewindex.com/company/gitlab/incidents/6a15c772eac9dc05ffa1f2bb.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a15c772eac9dc05ffa1f2bb · Generated 2026-10-18T09:35:11.705Z