# GitLab: Elevated 5xx Errors on GitLab.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-12 21:04 UTC · Resolved: 2026-05-12 21:33 UTC · Duration: 29 min
- Updates: 3 · Affected components: CI/CD, Git Operations, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a0395f91cc37505204a4a97](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a0395f91cc37505204a4a97)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-05-12 21:04 UTC: We are seeing an increase in 5xx errors on GitLab.com and are investigating the issue. User may experience issues on GitLab.com. We will provide updates as we have them.
- **identified** 2026-05-12 21:22 UTC: We have identified the issue as a frozen Gitaly node and are working to correct the issue.
- **resolved** 2026-05-12 21:33 UTC: This issue has resolved and error rates have returned to normal. More information can be found in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22107

## Rewindex changes for this incident

- 2026-05-12 21:04 UTC: [Major incident: Elevated 5xx Errors on GitLab.com](https://rewindex.com/change/i9acab68ea9edfa.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a0395f91cc37505204a4a97 · Markdown: https://rewindex.com/company/gitlab/incidents/6a0395f91cc37505204a4a97.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a0395f91cc37505204a4a97 · Generated 2026-10-18T09:36:47.070Z