# GitLab: 500 errors accessing repositories

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-11 08:41 UTC · Resolved: 2026-05-11 11:16 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: Git Operations, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a019654c45d27050d60be2d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a019654c45d27050d60be2d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-05-11 08:41 UTC: We are currently investigating 500 errors when accessing repositories and Gitaly errors when pushing to a repository. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22041
- **monitoring** 2026-05-11 09:12 UTC: To restore the service, we restarted the Gitaly process. We will monitor for any recurrence. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22041
- **resolved** 2026-05-11 11:16 UTC: The issue has been resolved. The 500 errors when accessing repositories should not seen anymore and affected Git operations should work as expected. More details at https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/22041

## Rewindex changes for this incident

- 2026-05-11 08:41 UTC: [Major incident: 500 errors accessing repositories](https://rewindex.com/change/ic6194f1966a19c.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6a019654c45d27050d60be2d · Markdown: https://rewindex.com/company/gitlab/incidents/6a019654c45d27050d60be2d.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6a019654c45d27050d60be2d · Generated 2026-10-18T10:28:41.434Z