# GitLab: CI pipelines processing delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-20 15:42 UTC · Resolved: 2026-04-20 17:41 UTC · Duration: 2.0 h
- Updates: 6 · Affected components: CI/CD
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69e6494e3fb5a505ae2d873d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69e6494e3fb5a505ae2d873d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-04-20 15:42 UTC: We are investigating an issue with pipelines where jobs are not being picked up or they are stuck in pending. See issue for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835
- **investigating** 2026-04-20 16:11 UTC: We are continuing to investigate the issue; there are no material updates to share at this time. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835 for details.
- **investigating** 2026-04-20 16:27 UTC: We’ve identified some potential causes but haven’t yet confirmed the root cause of the problem. Investigation continues. Track progress: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835
- **identified** 2026-04-20 16:53 UTC: We are seeing infrastructure capacity errors and we’re inclined to treat this as the likely cause; investigation continues. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835
- **monitoring** 2026-04-20 17:12 UTC: We’ve rolled out an infrastructure change and pending job metrics are improving. We’ll continue to monitor. Follow the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835
- **resolved** 2026-04-20 17:41 UTC: Pipeline job metrics have returned to a healthy state and jobs are being picked up and processed normally. We consider this incident resolved. Follow the incident: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21835


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Canonical: https://rewindex.com/company/gitlab/incidents/69e6494e3fb5a505ae2d873d · Markdown: https://rewindex.com/company/gitlab/incidents/69e6494e3fb5a505ae2d873d.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69e6494e3fb5a505ae2d873d · Generated 2026-10-18T11:26:07.135Z