# GitLab: Intermittent Git and CI/CD pipeline failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-01 16:01 UTC · Resolved: 2026-04-02 03:50 UTC · Duration: 12 h
- Updates: 5 · Affected components: Git Operations
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69cd41555bad68057cb74323](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69cd41555bad68057cb74323)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-04-01 16:01 UTC: We are investigating reports of Git clone failures and CI pipeline timeouts. Affected users may see "GitLab is currently unable to handle this request due to load" or "CI configuration fetch from Gitaly timed out." We are actively investigating and will provide updates as we learn more.
- **identified** 2026-04-01 17:04 UTC: We have begun rolling out a feature flag to address the intermittent Git clone failures and timeouts within pipelines. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21689.
- **identified** 2026-04-01 19:14 UTC: We're rolling back the feature flag and exploring alternative options for a long-term fix. We've observed that the scope of impact is limited to a small set of customers. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21689.
- **monitoring** 2026-04-01 22:16 UTC: After rollback of the feature flag we've observed a low error rate for this issue, but are continuing to monitor to ensure it remains that way.
- **resolved** 2026-04-02 03:50 UTC: After a period of monitoring we have not seen a recurrence of the issue and consider it resolved.


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Canonical: https://rewindex.com/company/gitlab/incidents/69cd41555bad68057cb74323 · Markdown: https://rewindex.com/company/gitlab/incidents/69cd41555bad68057cb74323.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69cd41555bad68057cb74323 · Generated 2026-10-18T10:26:26.446Z