# GitLab: CI Pipeline processing delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-12 17:05 UTC · Resolved: 2026-03-12 20:07 UTC · Duration: 3.0 h
- Updates: 8 · Affected components: Background Processing
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b2f252589f55058e2fdecb](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b2f252589f55058e2fdecb)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-03-12 17:05 UTC: Our team is investigating potential delays with background job processing. This could impact CI/CD job processing.
- **investigating** 2026-03-12 17:12 UTC: We're seeing increased job queuing rates that are primarily affecting small CI runners. Our team is still investigating.
- **investigating** 2026-03-12 17:27 UTC: No material updates at this time, our team is still investigating the issue.
- **investigating** 2026-03-12 17:35 UTC: Our team is still investigating the issue.
- **investigating** 2026-03-12 17:59 UTC: Our team is seeing some recovery but are still investigating the root cause. We believe that a previous Sidekiq backlog caused CI jobs to accumulate, leading to delays. More detail in: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21532
- **monitoring** 2026-03-12 18:06 UTC: The backlog has recovered and we are no longer seeing delays. Our investigation points to a Sidekiq backlog which lead to delays in CI job execution. Our team is currently monitoring. Additional details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21532
- **monitoring** 2026-03-12 18:33 UTC: For clarification, it was noted earlier in the incident that we saw GitLab-hosted Runners were primarily impacted. However, the background job processing delay has impact on self-hosted runners as well. Our team has seen a recovery and we are still monitoring for stability.
- **resolved** 2026-03-12 20:07 UTC: Our team has been monitoring and job processing has returned to normal. This incident is now resolved. Further details available in: https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21532


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Canonical: https://rewindex.com/company/gitlab/incidents/69b2f252589f55058e2fdecb · Markdown: https://rewindex.com/company/gitlab/incidents/69b2f252589f55058e2fdecb.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69b2f252589f55058e2fdecb · Generated 2026-10-18T10:24:08.470Z