# GitLab: CI/CD pipeline processing delays

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-09 15:59 UTC · Resolved: 2026-03-09 18:15 UTC · Duration: 2.3 h
- Updates: 6 · Affected components: CI/CD
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69aeee6a90ff0a058537715d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69aeee6a90ff0a058537715d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2026-03-09 15:59 UTC: We are seeing delays in CI/CD pipeline processing. The cause for this problem is under investigation. Please follow https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21484 for more details.
- **investigating** 2026-03-09 16:19 UTC: Our team is still investigating this issue. Users might encounter some delays with processing CI/CD pipelines.
- **investigating** 2026-03-09 16:33 UTC: Our team is considering increasing resources to address the issue with the Sidekiq backlog impacting CI/CD pipelines. We're working on a deployment fix to address this, though we are seeing some improvement overall with queue durations.
- **identified** 2026-03-09 17:07 UTC: Our team has turned off a specific worker to help improve pipeline processing. There has been significant recovery, and our team has identified this as a resource issue. We are monitoring for stability in addition to investigating the root cause and determining a permanent fix.
- **identified** 2026-03-09 17:45 UTC: We are continuing to monitor but the main backlog drivers are mitigated. Users should expect normal operations. Our team is currently deploying a configuration update to further address this. We'll provide an update once it is deployed.
- **resolved** 2026-03-09 18:15 UTC: The configuration change has been deployed and we have seen stability with Sidekiq and pipeline processing. This incident is now resolved.

## Rewindex changes for this incident

- 2026-03-09 15:59 UTC: [Major incident: CI/CD pipeline processing delays](https://rewindex.com/change/ia06e57fcd42485.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/69aeee6a90ff0a058537715d · Markdown: https://rewindex.com/company/gitlab/incidents/69aeee6a90ff0a058537715d.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/69aeee6a90ff0a058537715d · Generated 2026-10-18T11:25:31.613Z