# GitLab: Apdex SLO violation for inference_anthropic in asia-northeast1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-20 04:26 UTC · Resolved: 2026-02-20 06:38 UTC · Duration: 2.2 h
- Updates: 3 · Affected components: GitLab Duo
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6997e261ef8db205f7fb9ea2](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6997e261ef8db205f7fb9ea2)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2026-02-20 04:26 UTC: We are experiencing some Anthropic service disruption in the asia-northeast1 region. We are currently investigating to identify the cause.
- **monitoring** 2026-02-20 05:34 UTC: The Anthropic service in asia-northeast1 experienced partial disruption between 00:15 and 04:50 UTC, impacting the Duo Agentic Platform (DAP). The service has been stable now for the past 20 minutes and we are monitoring the situation for the next hour before resolving the incident.
- **resolved** 2026-02-20 06:38 UTC: The service has been stable for the past 90 minutes. The issue has been resolved. https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21340

## Rewindex changes for this incident

- 2026-02-20 04:26 UTC: [Major incident: Apdex SLO violation for inference\_anthropic in asia-northeast1](https://rewindex.com/change/i976c4ce1b9e41b.md)


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Canonical: https://rewindex.com/company/gitlab/incidents/6997e261ef8db205f7fb9ea2 · Markdown: https://rewindex.com/company/gitlab/incidents/6997e261ef8db205f7fb9ea2.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/6997e261ef8db205f7fb9ea2 · Generated 2026-10-18T09:34:37.801Z