# GitLab: High Error Rate for External Agent Operations

> GitLab status incident “High Error Rate for External Agent Operations” on 2026-02-02: impact minor (vendor’s label), 30 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6
Last updated: 2026-02-02T23:10:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-02 22:40 UTC · Resolved: 2026-02-02 23:10 UTC · Duration: 30 min
- Updates: 2 · Affected components: GitLab Duo
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/698127f62d29c405ed5c42b6](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/698127f62d29c405ed5c42b6)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **identified** 2026-02-02 22:40 UTC: We are experiencing elevated error rates affecting External Agents on the Duo Agent Platform caused by a recent deployment. We have reverted the offending merge request and are awaiting deployment of the fix. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work\_items/21185.
- **resolved** 2026-02-02 23:10 UTC: The fix has been deployed and we've observed the error rate return to 0%. This is now resolved.

## Cite this

Status incident (vendor impact label: minor) posted by GitLab, started 2026-02-02 22:40 UTC, resolved after 30 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6
- Citation: GitLab, “High Error Rate for External Agent Operations” (2026-02-02 22:40 UTC). Archived by Rewindex: https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6 (CC BY 4.0).
- Markdown link: `[GitLab: High Error Rate for External Agent Operations (2026-02-02)](https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6)`


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Canonical: https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6 · Markdown: https://rewindex.com/company/gitlab/incidents/698127f62d29c405ed5c42b6.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/698127f62d29c405ed5c42b6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:05.122Z