# GitLab: GitLab.com experiencing degraded performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-20 03:24 UTC · Resolved: 2025-11-20 04:59 UTC · Duration: 1.6 h
- Updates: 5 · Affected components: API, Website
- [Vendor status page: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/691e89fd2091640500ee7aa2](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/691e89fd2091640500ee7aa2)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)

## Timeline of updates

- **investigating** 2025-11-20 03:24 UTC: We’re seeing degraded performance on GitLab.com, investigation is underway in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20870
- **identified** 2025-11-20 03:48 UTC: We've identified the cause of the service degradation to be related to excessive requests. For more info see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20870
- **identified** 2025-11-20 04:18 UTC: We are working on mitigation of this issue. For more info see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20870
- **monitoring** 2025-11-20 04:33 UTC: The issue has been mitigated and we are monitoring for stability. For more info see https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20870
- **resolved** 2025-11-20 04:59 UTC: Performance has returned to normal, and we are marking this incident as resolved.


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Canonical: https://rewindex.com/company/gitlab/incidents/691e89fd2091640500ee7aa2 · Markdown: https://rewindex.com/company/gitlab/incidents/691e89fd2091640500ee7aa2.md · JSON: https://rewindex.com/api/v1/companies/gitlab/incidents/691e89fd2091640500ee7aa2 · Generated 2026-10-18T10:25:06.600Z