# GitHub: Incident with Issues, API Requests and Git Operations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-19 20:57 UTC · Resolved: 2023-09-20 04:28 UTC · Duration: 7.5 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/zjchv3zvfg50](https://www.githubstatus.com/incidents/zjchv3zvfg50)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2023-09-20 04:28 UTC: On 2023-09-19 at 20:36 UTC, while migrating the primary datastore for Projects, we caused an outage that led to Projects data becoming unavailable for approximately four hours. While working to restore Projects data, we also experienced a data replication interruption which affected Git Operations, APIs, and Issues. We first resolved the data replication issue, which returned Git Operations, APIs, and Issues to normal operation. We then restored Projects data to its pre-migration state, and re-inserted data that was added during the period of partial availability. The incident was resolved on 2023-09-20 at 00:06 UTC. As a result of this incident, we have improved validation of data migrations in test and during rollout. We have also identified improvements to reduce both the time to restore and to fix the replication issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/github/incidents/zjchv3zvfg50 · Markdown: https://rewindex.com/company/github/incidents/zjchv3zvfg50.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/zjchv3zvfg50 · Generated 2026-10-18T09:34:53.280Z