# GitHub: Processing delays to some Issues, Pull Requests and Webhooks

> GitHub status incident “Processing delays to some Issues, Pull Requests and Webhooks” on 2024-09-13: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/v677w7xlvkss
Last updated: 2024-09-13T07:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-13 05:42 UTC · Resolved: 2024-09-13 07:13 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/v677w7xlvkss](https://www.githubstatus.com/incidents/v677w7xlvkss)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-09-13 07:13 UTC: On Sep 13, 2024, between 05:03 UTC and 07:13 UTC, the Webhooks and Actions services were degraded resulting in some customers experiencing delayed processing of Webhooks and Actions Runs. 0.5% of Webhook deliveries were delayed more than 2 minutes during the incident. 15% of Actions Runs started between 05:03 and 05:24 UTC saw run start delays or failures. At 05:24 UTC, we implemented a mitigation to shift traffic to healthy infrastructure and new Actions Runs resumed normal operations. During the rest of the incident window, Actions runs started before 05:24 UTC continued to see delays publishing logs or job results. No Actions runs or Webhook deliveries were lost, only delayed. We mitigated the incident by immediately shifting traffic to a healthy cluster while investigating. The incident was caused by an erroneous configuration change on our eventing platform. A permanent fix was deployed at 06:22 UTC after which services began to recover and burn down their backed up queues, with full recovery by 07:13 UTC. We are working to reduce our time to detection and develop test automation to prevent issues like this one in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-09-13 05:42 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/v677w7xlvkss
- Citation: GitHub, “Processing delays to some Issues, Pull Requests and Webhooks” (2024-09-13 05:42 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/v677w7xlvkss (CC BY 4.0).
- Markdown link: `[GitHub: Processing delays to some Issues, Pull Requests and Webhooks (2024-09-13)](https://rewindex.com/company/github/incidents/v677w7xlvkss)`


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Canonical: https://rewindex.com/company/github/incidents/v677w7xlvkss · Markdown: https://rewindex.com/company/github/incidents/v677w7xlvkss.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/v677w7xlvkss · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:33.826Z