# GitHub: Claude 3.7 Sonnet Partially Unavailable

> GitHub status incident “Claude 3.7 Sonnet Partially Unavailable” on 2025-02-25: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/tskzz9n0bjpt
Last updated: 2025-02-25T15:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-25 14:40 UTC · Resolved: 2025-02-25 15:45 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/tskzz9n0bjpt](https://www.githubstatus.com/incidents/tskzz9n0bjpt)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2025-02-25 15:45 UTC: On February 25, 2025 between 13:40 UTC and 15:45 UTC the Claude 3.7 Sonnet model for GitHub Copilot Chat experienced degraded performance. During the impact, occasional requests to Claude would result in an immediate error to the user. This was due to upstream errors with one of our infrastructure providers, which have since been mitigated. We are working with our infrastructure providers to reduce time to detection and implement additional failover options, to mitigate issues like this one in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-02-25 14:40 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/tskzz9n0bjpt
- Citation: GitHub, “Claude 3.7 Sonnet Partially Unavailable” (2025-02-25 14:40 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/tskzz9n0bjpt (CC BY 4.0).
- Markdown link: `[GitHub: Claude 3.7 Sonnet Partially Unavailable (2025-02-25)](https://rewindex.com/company/github/incidents/tskzz9n0bjpt)`


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Canonical: https://rewindex.com/company/github/incidents/tskzz9n0bjpt · Markdown: https://rewindex.com/company/github/incidents/tskzz9n0bjpt.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/tskzz9n0bjpt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:01:46.761Z