# GitHub: Disruption with some GitHub services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-16 00:53 UTC · Resolved: 2024-07-16 03:07 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/p55k2jdgsrgc](https://www.githubstatus.com/incidents/p55k2jdgsrgc)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-07-16 03:07 UTC: On July 16th, 2024, between 00:30 UTC and 03:07 UTC, Copilot Chat was degraded and rejected all requests. The error rate was close to 100% during this time period and customers would have received errors when attempting to use Copilot Chat. This was triggered during routine maintenance from a service provider, when GitHub services were disconnected and overwhelmed the dependent service during reconnections. To mitigate the issue in the future, we are working to improve our reconnection and circuit-breaking logic to dependent services to recover from this kind of event seamlessly, without overwhelming the other service.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/github/incidents/p55k2jdgsrgc · Markdown: https://rewindex.com/company/github/incidents/p55k2jdgsrgc.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/p55k2jdgsrgc · Generated 2026-10-18T09:35:00.382Z