# GitHub: Disruption with Gemini 2.5 Pro model

> GitHub status incident “Disruption with Gemini 2.5 Pro model” on 2025-05-14: impact minor (vendor’s label), 10 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/kpv13bbn84n5
Last updated: 2025-05-15T01:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-14 14:39 UTC · Resolved: 2025-05-15 01:02 UTC · Duration: 10 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/kpv13bbn84n5](https://www.githubstatus.com/incidents/kpv13bbn84n5)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2025-05-15 01:02 UTC: Between May 14, 2025 14:16 UTC and May 15, 2025 01:02 UTC the Copilot service was degraded and returned a high volume of internal server errors for requests targeting Gemini 2.5 Pro, a public preview model. On average, the error rate for Gemini 2.5 Pro was 19.6% and peaked at 41%. This was due to a high volume of internal server errors and rate limiting by the upstream model provider. We mitigated the incident by temporarily disabling Gemini 2.5 Pro for all Copilot Chat experiences, and then worked with the model provider to ensure model health was sufficiently improved before re-enabling. We are working with partners to improve communication speed and are planning to move to more resilient infrastructure to mitigate issues like this one in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-05-14 14:39 UTC, resolved after 10 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/kpv13bbn84n5
- Citation: GitHub, “Disruption with Gemini 2.5 Pro model” (2025-05-14 14:39 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/kpv13bbn84n5 (CC BY 4.0).
- Markdown link: `[GitHub: Disruption with Gemini 2.5 Pro model (2025-05-14)](https://rewindex.com/company/github/incidents/kpv13bbn84n5)`


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Canonical: https://rewindex.com/company/github/incidents/kpv13bbn84n5 · Markdown: https://rewindex.com/company/github/incidents/kpv13bbn84n5.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/kpv13bbn84n5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:35:20.312Z