# GitHub: Incident with Pull Requests

> GitHub status incident “Incident with Pull Requests” on 2023-10-09: impact minor (vendor’s label), 27 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/gtsz1l2jc96n
Last updated: 2023-10-09T15:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-09 14:51 UTC · Resolved: 2023-10-09 15:18 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/gtsz1l2jc96n](https://www.githubstatus.com/incidents/gtsz1l2jc96n)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2023-10-09 15:18 UTC: On October 9, 2023 at 14:24 UTC, a noticeable delay in commits appearing in pull requests was detected. During the incident, approximately 9% of pull requests (less than the 20% first reported) experienced staleness of up to 7m. The root cause was identified to be an increase in the latency of a downstream dependency causing pull request workers to saturate their available capacity, resulting in delayed updates to PRs - no data was lost during this incident. We mitigated this by adding additional capacity to the affected worker pool at 15:02 UTC. This allowed our background jobs to catch up with the backlog of updates and provide relief to our customers. Additionally, we have significantly increased the performance of the downstream service to prevent recurrence

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2023-10-09 14:51 UTC, resolved after 27 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/gtsz1l2jc96n
- Citation: GitHub, “Incident with Pull Requests” (2023-10-09 14:51 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/gtsz1l2jc96n (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Pull Requests (2023-10-09)](https://rewindex.com/company/github/incidents/gtsz1l2jc96n)`


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Canonical: https://rewindex.com/company/github/incidents/gtsz1l2jc96n · Markdown: https://rewindex.com/company/github/incidents/gtsz1l2jc96n.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/gtsz1l2jc96n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:27.172Z