# GitHub: Disruption with some GitHub services

> GitHub status incident “Disruption with some GitHub services” on 2025-04-02: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/d3t3d2jn3b0j
Last updated: 2025-04-02T20:20:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-02 19:08 UTC · Resolved: 2025-04-02 20:20 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/d3t3d2jn3b0j](https://www.githubstatus.com/incidents/d3t3d2jn3b0j)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2025-04-02 20:20 UTC: Between 2025-03-27 12:00 UTC and 2025-04-03 16:00 UTC, the GitHub Enterprise Cloud Dormant Users report was degraded and falsely indicated that dormant users were active within their business. This was due to increased load on a database from a non-performant query. We mitigated the incident by increasing the capacity of the database, and installing monitors for this specific report to improve observability for future. As a long-term solution, we are rewriting the Dormant Users report to optimize how it queries for user activity, which will result in significantly faster and accurate report generation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-04-02 19:08 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/d3t3d2jn3b0j
- Citation: GitHub, “Disruption with some GitHub services” (2025-04-02 19:08 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/d3t3d2jn3b0j (CC BY 4.0).
- Markdown link: `[GitHub: Disruption with some GitHub services (2025-04-02)](https://rewindex.com/company/github/incidents/d3t3d2jn3b0j)`


---
Canonical: https://rewindex.com/company/github/incidents/d3t3d2jn3b0j · Markdown: https://rewindex.com/company/github/incidents/d3t3d2jn3b0j.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/d3t3d2jn3b0j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:16:02.293Z