# GitHub: Incident with Copilot

> GitHub status incident “Incident with Copilot” on 2025-05-20: impact minor (vendor’s label), 25 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/d3nnz2ckp2f7
Last updated: 2025-05-20T20:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-20 19:37 UTC · Resolved: 2025-05-20 20:02 UTC · Duration: 25 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/d3nnz2ckp2f7](https://www.githubstatus.com/incidents/d3nnz2ckp2f7)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2025-05-20 20:02 UTC: On May 20, 2025, between 18:18 UTC and 19:53 UTC, Copilot Code Completions were degraded in the Americas. On average the error rate was 50% of requests to the service in the affected region. This was due to a misconfiguration in load distribution parameters after a scale down operation. We mitigated the incident by addressing the misconfiguration. We are working to improve our automated failover and load balancing mechanisms to reduce our time to detection and mitigation of issues like this one in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-05-20 19:37 UTC, resolved after 25 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/d3nnz2ckp2f7
- Citation: GitHub, “Incident with Copilot” (2025-05-20 19:37 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/d3nnz2ckp2f7 (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Copilot (2025-05-20)](https://rewindex.com/company/github/incidents/d3nnz2ckp2f7)`


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Canonical: https://rewindex.com/company/github/incidents/d3nnz2ckp2f7 · Markdown: https://rewindex.com/company/github/incidents/d3nnz2ckp2f7.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/d3nnz2ckp2f7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:14.653Z