# GitHub: Incident with Copilot

> GitHub status incident “Incident with Copilot” on 2025-09-23: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/cm1pvx7g44d5
Last updated: 2025-09-24T00:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-23 22:22 UTC · Resolved: 2025-09-24 00:26 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/cm1pvx7g44d5](https://www.githubstatus.com/incidents/cm1pvx7g44d5)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2025-09-24 00:26 UTC: Between 20:06 UTC September 23 and 04:58 UTC September 24, 2025, the Copilot service experienced degraded availability for Claude Sonnet 4 and 3.7 model requests. During this period, 0.46% of Claude 4 requests and 7.83% of Claude 3.7 requests failed. The reduced availability resulted from Copilot disabling routing to an upstream provider that was experiencing issues and reallocating capacity to other providers to manage requests for Claude Sonnet 3.7 and 4. We are continuing to investigate the source of the issues with this provider and will provide an update as more information becomes available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2025-09-23 22:22 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/cm1pvx7g44d5
- Citation: GitHub, “Incident with Copilot” (2025-09-23 22:22 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/cm1pvx7g44d5 (CC BY 4.0).
- Markdown link: `[GitHub: Incident with Copilot (2025-09-23)](https://rewindex.com/company/github/incidents/cm1pvx7g44d5)`


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Canonical: https://rewindex.com/company/github/incidents/cm1pvx7g44d5 · Markdown: https://rewindex.com/company/github/incidents/cm1pvx7g44d5.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/cm1pvx7g44d5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:00.761Z