# GitHub: We are investigating reports of degraded performance.

> GitHub status incident “We are investigating reports of degraded performance.” on 2024-05-20: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/github/incidents/915nn7rmqth9
Last updated: 2024-05-20T17:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-20 16:47 UTC · Resolved: 2024-05-20 17:05 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://www.githubstatus.com/incidents/915nn7rmqth9](https://www.githubstatus.com/incidents/915nn7rmqth9)
- [Company: GitHub](https://rewindex.com/company/github.md)

## Timeline of updates

- **resolved** 2024-05-20 17:05 UTC: Between May 19th 3:40AM UTC and May 20th 5:40PM UTC the service responsible for rendering Jupyter notebooks was degraded. During this time customers were unable to render Jupyter Notebooks. This occurred due to an issue with a Redis dependency which was mitigated by restarting. An issue with our monitoring led to a delay in our response. We are working to improve the quality and accuracy of our monitors to reduce the time to detection.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-05-20 16:47 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/github/incidents/915nn7rmqth9
- Citation: GitHub, “We are investigating reports of degraded performance.” (2024-05-20 16:47 UTC). Archived by Rewindex: https://rewindex.com/company/github/incidents/915nn7rmqth9 (CC BY 4.0).
- Markdown link: `[GitHub: We are investigating reports of degraded performance. (2024-05-20)](https://rewindex.com/company/github/incidents/915nn7rmqth9)`


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Canonical: https://rewindex.com/company/github/incidents/915nn7rmqth9 · Markdown: https://rewindex.com/company/github/incidents/915nn7rmqth9.md · JSON: https://rewindex.com/api/v1/companies/github/incidents/915nn7rmqth9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:43:23.849Z